Privacy Policy – Effective as of January 20, 2025
Thank you for visiting the Soundly AI website at https://www.soundlyx.ai/ and related subdomains (the "Website") and/or using any of Soundly AI tools (including Soundly AI Pro and Soundly AI API), platforms, products and/or services (together, the "Soundly AI Services").
For the purposes of European, UK and Swiss data protection laws, including the General Data Protection Regulation 2016/69 ("GDPR"), Soundly AI, Inc. ("Soundly AI", "us", "we" or "our") is the data controller responsible for collecting and processing your personal information pursuant to this Privacy Policy (the "Policy").
Through this Policy we aim to describe what type of personal information Soundly AI collects and processes, how we collect your personal information and crucially, why we collect it. The information contained in this Policy is directed to users of the Soundly AI Services ("you" or "your").
It is important for you to understand that by using the Soundly AI Services, you accept the practices described in this Policy. Consequently, if you do not agree to the terms of this Policy, we ask you to not use the Soundly AI Services.
To provide, maintain and improve the Soundly AI Services and your online experience, we collect some information that is personal to you. This information is obtained from various sources as described below.
When you sign-up to use the Soundly AI Services and create an account, we ask you to provide your email address, a password for your account and other information necessary to create and maintain your account. You can choose not to provide certain information, but in that case you might not be able to take advantage of certain features of the Soundly AI Services.
Categories of personal information - We may obtain from you the following categories of personal information:
Purposes of the processing - We collect this information in order to:
Legal basis - Generally, the processing of your personal information is necessary for the performance of our contract with you. In some cases, the processing of your personal information is based on our legitimate interest, for example if we want to evaluate, test and develop new Soundly AI products and/or features, or where we are pursuing a legitimate business purpose. When balancing interests, we have concluded that the processing of your personal information will have minimal impact to your privacy and that it is necessary to continue to provide you with the Soundly AI Services.
We automatically collect and store certain information about your use of the Soundly AI Services, including information about your interaction with content, products and features available through the Soundly AI Services. This information is generally collected via cookies, web beacons (also known as pixels or pixel tags) or other similar technologies on our Website or the Soundly AI Services which collect certain information when your web browser or device accesses the Soundly AI Services. For more information about cookies, including which cookies we use and how to opt-out or manage your cookie settings, see Section 5 below "Information About Cookies".
Categories of personal information - We may automatically collect the following categories of personal information when you visit our Website and use the Soundly AI Services:
Soundly AI may share your personal information in the following circumstances:
We may share or disclose your personal information with our third-party service providers that perform certain services on our behalf. Such service providers are only allowed to use your personal information in accordance with our instructions and pursuant to a written contract. They are also required to keep your personal information safe. For example, we share your personal data with the following service providers:
Any User Content information you upload or publish to publicly or semi-publicly available pages of the Soundly AI Services may be read, collected, and used by others who access such pages.
If we sell all or part of our business, or make a sale or transfer of assets, or are otherwise involved in a merger or business transfer, or in the event of bankruptcy, we may transfer your personal information to one or more third parties as part of that transaction.
We will share your personal information with a third-party if we are required to do so by law or if we in good faith believe that such action is necessary to comply with a legal obligation under applicable law or a valid legal process. We will also share your personal information where it is necessary for our legitimate interests or those of a third-party and your interests and fundamental rights do not override those interests. Such legitimate interests may include protecting and defending our rights, or protecting the safety of any person.
Please note that your personal information will be transferred to the United States. We may also transfer your data from the United States to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Soundly AI Services. When we do so, we shall ensure that relevant safeguards are in place to afford adequate protection for your personal information.
We are committed to protecting your personal information and have implemented reasonable security measures designed to protect the information we collect or receive from you. We regularly perform security tests and procedures to help protect your personal information from unauthorized access, use or disclosure. If you have any questions about security in the Soundly AI Services, you can contact us as set out in the "How to Contact Us" section below.
The period during which we store your personal information varies depending on the purpose for the processing. For example, we store personal information needed to provide you with the Soundly AI Services, or to facilitate transactions you have requested, for so long as you are a user of Soundly AI. We store your personal information for marketing purposes until you have opted-out of receiving further direct marketing communications in accordance with applicable law. In all other cases, we store your personal information for as long as is needed to fulfill the purposes outlined in this Policy or if required to do so for backups, archiving, prevention of fraud and abuse, compliance with law and regulatory obligations, or when we otherwise believe we have a legitimate reason to do so. If we determine that your personal information is no longer needed for any reason whatsoever, we will take all necessary steps to either anonymize (where permitted by applicable law), delete or destroy your information.
Cookies are text files containing small amounts of information which are downloaded onto your device (such as your computer, mobile phone, tablet or other similar device) when you visit a website and use its functions, or use an app.
We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our Website. This helps us improve your experience when you browse our Website and allows us to understand and improve the functionality of the Soundly AI Services. The type of cookies or similar technologies that may be used on our Website can be categorized as follows: Strictly Necessary, Performance, Functionality, and Advertising.
Most web browsers allow you to manage your cookie settings. You can set your browser to block or disable cookies. Different browsers make different controls available to you. If you want to allow, block or customize your cookie settings in your browser, please visit one of the following links:
If you are a signed-in Soundly AI user, we offer you a number of ways to manage the personal information you provide to us or we collect via automated means on the Soundly AI Services:
If you are located in the EEA, Switzerland or the UK, you have several rights over your personal data, including:
If you are a resident in the State of California, under the California Consumer Privacy Act of 2018 ("CCPA") you have the following rights:
Pursuant to Nevada law, Nevada consumers may make a request directing us not to sell certain types of personal information. For clarity purposes, we do not sell or exchange your personal information for monetary consideration.
The Soundly AI Services are not intended for children under the age of 13 and we do not knowingly collect any information from children under 13 years old. If the parent or guardian of a child under 13 believes that the child has provided us with any information, they should contact us to have this information deleted.
Soundly AI strives to ensure that every person has access to information related to the Soundly AI Services, including this Policy. Please contact us if you would like this Policy provided in an alternative format and we will seek to meet your needs.
The Soundly AI Services may contain links to other third-party websites or services that are not owned or controlled by us ("Third-Party Service"). If you click on a third-party link and submit your personal data, such personal data will be handled pursuant to the privacy policies and terms of use of that Third-Party Service provider.
We reserve the right to modify or amend the terms of this Policy at any time. When we make material changes to this Policy, we'll notify you via a message on our Website or the Soundly AI Services. Any changes to this Policy will become effective as of the date that appears at the very beginning of this Policy in the section "Effective as of". Your continued use of the Soundly AI Services following the posting of changes will be deemed an acceptance of those changes.
If you want to request information about our Policy or exercise any of your data protection rights as expressed above, you can contact us at contact@soundlyx.ai.
Soundly AI, Inc.
123 AI Boulevard
San Francisco, CA 94105
United States